FAQs

General Questions

Q: What types of photography services do you offer?
A: I specialize in portrait photography, including individual portraits, family portraits, couples, maternity, senior photos, and professional headshots.

Q: Where are you located? Do you travel for sessions?
A: I am based in Austin Texas but am happy to travel to surrounding areas for sessions.

Q: How do I book a session?
A: You can book a session by Clicking Here! This will take you to my booking site where you can select the package or fill out sign up for a free consultation. Once that is completed you will need to select the date and time that best works for you.

Pricing and Packages

Q: How much do your sessions cost?
A: My portrait session start at $150 and includes a 1-hour session and 5 edited images. Additional edited images can be purchased.

Q: Do you require a Retainer?
A: Yes, a non-refundable Retainer of 50% of the base rate is required to secure your booking. This Retainer will be applied toward the total cost of your session. The remaining balance is due 72 hours prior to the scheduled session.

Q: Are prints or albums included in the session fee?
A: Digital images are included in the session fee. Prints, albums, and other photo products are available for purchase separately through the Client Portal.

Before the Session

Q: What should I wear to my session?
A: I recommend wearing outfits that reflect your personal style but are comfortable and timeless. Avoid busy patterns or large logos. I’m happy to provide guidance based on the look you want to achieve.

Q: Can I bring props or pets to my session?
A: Absolutely! Props and pets can add a personal touch to your photos. Please let me know ahead of time so we can plan accordingly.

Q: What happens if the weather is bad?
A: If your session is scheduled outdoors and the weather doesn’t cooperate, we can reschedule at no additional cost.

After the Session

Q: When will I receive my photos?
A: Your edited images will be delivered within 3 weeks after the session. They will be sent to you via an online gallery, where you can download them directly. If you need your images sooner, rush delivery is available for an additional fee, which varies depending on the size of the content being delivered.

Q: Can I purchase additional images after the session?
A: Yes! If you'd like more than what is included in your selected package, additional edits can be purchased.

Q: Can I share the photos on social media?
A: Yes, feel free to share your photos! I just ask that you credit me as the photographer by tagging my social links.

Other Questions

Q: Do you offer gift certificates?
A: Yes, I offer gift certificates for all of my photography sessions. These make great gifts for family and friends!

Q: Do you photograph events or large groups?
A: Yes! While my primary focus is portrait photography, I am open to photographing events or groups. Sign up for the Free Consultation and I’ll let you know if I can accommodate.

Q: Can I request specific editing styles or retouching?
A: I am absolutely open to exploring creative styles and love collaborating with my clients to bring their vision to life. However, at the end of the day, I will stay true to the photography and editing style I have developed and refined over the years.Thank you for trusting me to capture your moments!

Cancellation Policy

I understand that unexpected circumstances can arise, and I strive to accommodate my clients as much as possible. However, to ensure fairness and to protect my time and business, the following cancellation policy applies:

  1. Can you Cancel or reschedule shoot

    A: Yes, you can cancel your shoot within the first 24 hours of submitting your Retainer. After this 24-hour period, the Retainer becomes non-refundable but can be applied to a future session scheduled within 30 days.

Please email me at Ericespi0780@gmail.com for any Cancelations within 24hr

  1. Cancellations or Reschedules:

    • Cancellations Made 5 Days or More Before the Session:
      Your Retainer will be transferred to a future session scheduled within 30 days of the original booking date.

    • If you have already completed your final payment along with retainer payments, you are eligible to have the final payment either refunded or applied toward a future shoot scheduled within 60 days.

    • Rescheduling the Session:
      Rescheduling less than 72 hours prior to your session may incur an additional fee, depending on the circumstances.

  2. No-Shows:

    • If you fail to show up for your session without prior notice, the total amount paid will be forfeited

  3. Late Arrivals:

    • If you are late to your session, the session will still end at the scheduled time. This ensures that other clients are not affected. If you are more than 15 minutes late, the session may need to be rescheduled, and a rescheduling fee may apply.

  4. Photographer Cancellations:

    • In the unlikely event that I must cancel due to unforeseen circumstances (e.g., illness or emergencies), I will reschedule your session at a mutually convenient time or provide a full refund of any payments made.